Blog for Mental & Behavioral Health Providers

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How EHR-Integrated Credit Card Processing Benefits My Practice

Why bother with EHR credit card integration? What are the benefits of EHR-integrated card processing vs. processing done through a third-party service, like a countertop terminal? The short answer is yes—a big difference. Credit card integration benefits reach far beyond…

Andrew SchatzbergDecember 14, 2022

Billing for Behavioral Health Blog EHR Technology Industry News Managing Your Practice Measurement Based Care Webinar

How to Successfully Negotiate with Payers for Increased Reimbursement Rates: Achieving Pay for Performance in Behavioral Health

How to Successfully Negotiate with Payers for Increased Reimbursement Rates: Achieving Pay for Performance in Behavioral Health On-Demand Webinar Webinar Date & Time Time: 12:00pm ET How to Successfully Negotiate with Payers for Increased Reimbursement Rates: Achieving Pay for Performance…

Andrew SchatzbergDecember 13, 2022

Blog Clinical Care EHR Technology Managing Your Practice Non-Prescribing Clinician Office Manager Patient Engagement Practice Owner Prescribing Clinician Prospective Patient Management

Gen Z’s Demands for Mental Health Care – Understanding the New Generation

Mental health challenges are increasing across generations, but Gen Z is particularly vulnerable. While this generation has access to digital tools and services that allow them to connect with others and seek help, they still encounter barriers that prevent a…

Andrew SchatzbergDecember 10, 2022

Blog EHR Technology Group Therapy Managing Your Practice Non-Prescribing Clinician Office Manager Patient Communications Patient Engagement Practice Administration Practice Owner Prescribing Clinician

7 Ideas to Increase Group Therapy Attendance and Reduce No Shows

All behavioral health clinicians have experienced it: the clock ticks one minute past appointment start time, then two, then ten. Finally, you call it. Your patient isn’t coming today, and you might as well move on to the next task.…

Andrew SchatzbergDecember 9, 2022

Blog Clinical Care EHR Technology Intake and Assessment Automation Managing Your Practice Non-Prescribing Clinician Office Manager Patient Engagement Patient Portal Practice Owner Prescribing Clinician

Best Practices for Matching New Patients with Your Therapists

Best Practices for Matching New Patients with Your Therapists Virtual healthcare and online therapist databases have made it easier than ever to find mental health providers. But if you’re an individual seeking therapy, or the manager of a multi-provider practice…

Andrew SchatzbergDecember 5, 2022

Blog EHR Technology Managing Your Practice Non-Prescribing Clinician Office Manager Patient Communications Patient Engagement Practice Administration Practice Owner Prescribing Clinician

Avoid the Avoidable with Therapy Appointment Reminder Software

The best therapy appointment reminder software helps mental health providers avoid “Avoidable Inefficiency,” empowers the patient, and strengthens the relationship between provider and patient. “Avoidable inefficiency” is a sophisticated way of describing unnecessarily missed appointments. While missed appointments represent a…

Andrew SchatzbergDecember 1, 2022

Blog Clinical Care Industry News Non-Prescribing Clinician Patient Portal Prescribing Clinician

Understanding the New 988 Hotline – What It Means for Your Practice and Behavioral Health as a Whole

A recent federal law called the National Suicide Hotline Designation Act of 2020 requires that the National Suicide Prevention Lifeline be made available via dialing or texting a 3-digit number (988), in addition to the prior 10-digit number (800-273-TALK). The…

Andrew SchatzbergDecember 1, 2022

Blog Clinical Care EHR Technology Managing Your Practice Non-Prescribing Clinician Office Manager Patient Portal Practice Administration Practice Owner Prescribing Clinician

Streamline Mental Health Intake Process by Choosing the Right Patient Portal

You want a steady inflow of new patients to your behavioral health practice. It keeps your business thriving. Yet every new mental health intake requires more administrative work: time spent gathering patient data, setting up a new account and/or EHR…

Andrew SchatzbergNovember 29, 2022

Blog EHR Technology Managing Your Practice Non-Prescribing Clinician Office Manager Patient Engagement Patient Portal Practice Owner Prescribing Clinician

Improving the Mental Health Patient Experience – Why Patient Portal Usability is Critical to the Mental Health Patient Experience.

Improving the mental health patient experience is a primary concern for behavioral health providers. A positive patient experience can keep clients coming back, while a frustrating or confusing experience may push them away. With so much on the line, it’s…

Andrew SchatzbergNovember 2, 2022

Blog Non-Prescribing Clinician Office Manager Patient Portal Practice Owner Prescribing Clinician

Is It Time to Upgrade Your Practice’s Patient Experience? 3 Ways You Can Tell.

The patient experience is a fundamental part of healthcare. However, it's not easy to define, let alone achieve the highest standard. From scheduling and intake to billing and discharge, the patient experience is affected by many factors. This article will…

Andrew SchatzbergNovember 1, 2022

Therapy Notes vs. Progress Notes

Treatment Plan Template

ICD-10 Codes for Depression 2024 – F32.0–F33.3