Leveraging Your EHR To Grow a Thriving Practice

Put growth into practice, whether you’re simply starting or seriously scaling.

Guidance for Expanding Your Behavioral Health Practice

Creating frictionless day-to-day work and leveraging data better positions you for expansion. Take your practice to the next level with these proven strategies.

1

Let Data Drive Your Decisions

Growth happens when you get insight into demand for services, the most effective treatments, responsive payers, and other factors influencing your revenue. Identify the Key Performance Indicators (KPIs) that mirror your growth goals and monitor them monthly. For more on behavioral health-specific KPIs, read about the top 20 used by other growing mental health practices.
2

Maintain a Waistlist to Keep Your Schedule Full

Keeping in contact with a waitlist prevents potential patients from losing momentum. Establish a process to automate follow-up messages (if your EHR allows), check in with those on the waitlist, and notify patients when you have an opening.
3

Guardrail Your Billing Process

Failed audits and denied claims hurt your cash flow and stop your growth. Having guardrails to check documentation completion and coding accuracy before submission ensures you pass audits and get prompt reimbursement every time.
4

Focus Your Efforts in One Operating System

When you don’t have to keep duplicate records in multiple systems or fight to integrate them, you have more energy to put growth into practice.

Get an all-in-one behavioral health EHR that uncaps your potential.

Making Value Based Care a Reality

Embracing the shift from volume to value starts with focusing on outcomes and quality of care. Learn 10 steps your practice can take to demonstrate the value you already deliver today.

Common questions asked by others like you

When do I know it's time to make a technology change?

If you’re finding that your current technology is holding you back and causing inefficiencies in your practice, it’s time for a change. The signs may be evident in your daily work: when your staff is overwhelmed and bogged down with cumbersome clicks, billing is consistently behind, and the front desk is struggling to keep up with patient communications. If you’re expanding or have multiple locations, keeping track of each one may be challenging with your current system. By investing in new technology that is designed to streamline your workflow, automate tedious tasks, and increase productivity, you can focus on providing top-notch patient care while growing your practice.

How can value-based care help my practice grow?

Under a value-based care (VBC) model, you’re paid based on the outcome of your treatments, not the amount of care given. Payers are increasingly willing to offer higher reimbursements for practices that use a VBC model, meaning VBC can help grow your revenue. Additionally, the measurement-based care that often undergirds VBC has been shown to improve patient outcomes. Better results for your clients means a strong reputation for your practice, leading to more referrals and positive word-of-mouth reviews.

What reports do I need to monitor the health of my practice?

Monitor productivity reports, both at the practice level and at the provider level. Generate reports on client retention and client outcome measures to gauge the efficacy of your treatment. It’s also important to monitor your referral sources and nurture those relationships. Finally, keep a sharp eye on your payroll reports.

When should I consider implementing measurement-based care?

Consider implementing measurement-based care as soon as possible to improve patient outcomes and stay ahead of industry best practices. With the right technology infrastructure in place, you can automate the administration and scoring of symptom rating scales between appointments, make data-driven decisions, and personalize treatment plans to better meet patient needs.