Focus your efforts to improve how you work – and how much.
Guidance for Upleveling Your Practice
Optimizing your practice operations starts with data. Analyze the insights you have to identify your inefficiencies.
Maintaining Your Practice
Know What's Going On with 20 Practice KPIs
To find out what’s working and what could be better, the best practices monitor key performance indicators. Learn what KPIs you should track to measure progress, identify areas for improvement, and achieve your goals.
Maintaining Your Practice
Common questions asked by others like you
How can I better engage patients without expending too many resources?
Engaging patients can be a challenge, but it doesn’t have to be a drain on your resources. By automating patient engagement efforts, you can keep clients plugged in without overwhelming your workload. Appointment reminders, auto-sending documents like outcome measures and “homework” between appointments, and a patient portal with a messaging feature are all easy ways to keep clients engaged without demanding copious amounts of maintenance on the practice end. With the right tools, you can improve patient outcomes and keep clients happy without expending too many resources.
How can measurement-based care improve my practice?
By regularly measuring and tracking patient progress through symptom rating scales, you can personalize treatment plans and make data-driven decisions that lead to better patient outcomes. Measurement-based care can improve communication and trust between you and your patients, as they see that you are invested in their progress and have a clear understanding of their needs. It can also improve the efficiency of your practice, as you can quickly identify patients who need additional support or a change in treatment and adjust accordingly. Reviewing symptom rating scales can even help patients learn to spot signs of a relapse or worsening of their condition.
How can I reduce claims denials to improve my revenue?
Often, claims denials are the result of simple errors such as typos, misspellings, or incomplete information. Ensure that you accurately capture patient demographic information on each bill. Software that pulls patient info from your central records for billing is the easiest tool to cut down on mistakes. It’s also imperative to check a patient’s eligibility before they begin sessions, so you know up front what is and isn’t covered by insurance.
What reports do I need to monitor the health of my practice?
To monitor the health of your practice, regularly review productivity reports at both the practice and provider levels, client retention and outcome measure reports, referral source reports, and payroll reports. By regularly monitoring these reports, you can identify areas for improvement, track progress towards your goals, and make data-driven decisions to improve the overall health and success of your practice.
Maintaining Your Practice
