Patient Communications Features
Flexible Communication Channels
Reach patients where they are at with flexible delivery methods so you can send reminders through multiple channels such as phone calls, emails, or SMS.
Last-Minute Reminders for Attendance
Minimize missed appointments with day-of reminders sent just hours before the scheduled session time.
No-Show Follow-Up Messages
Get patients to reschedule any missed appointments without picking up the phone with automated no-show follow-up messages.
Broadcast Messaging
Leave no patient out of the loop about provider availability or practice updates in one easy broadcast message.
Automated Portal Onboarding
Save an intake step and ensure every new patient gets a smooth onboarding process with automated MYIO portal onboarding messages.
Group Appointment Reminders
Improve attendance for group therapy sessions with appointment reminders sent to each patient in the scheduled group.
Payment Expiration Reminders
Prevent transaction declines and claims denials by automatically sending reminders to update credit cards and insurance when they near expiration.
Reclaim Your Communications Time
Speed up your communications and save countless hours checking patient records and dialing numbers by automating portal onboarding, payment updates, and no-show follow-ups with built-in communications triggers.
Calculate Your Savings With Valant Patient Communications
See how much your practice could save with a simple tool that shows your potential cost savings based on your practice size and number of active clients.
How Simple Calls Have a Big Impact
One three-minute phone call with a patient costs you an average of $1.15.
If you call 20 patients a day, within one month, you spend 20 hours and ~$500 calling patients one by one. Patient communications saves more than 93% of the administrative cost and frees up time to make the calls that need conversation.
Recapture Your No-Shows Without The Awkward Call
No-shows can be a sensitive subject. Save yourself the stress with an automated email or text. Send a customizable no-show follow up reminder for easy patient rescheduling.
Broadcast Custom Messages to Patient Groups
Keep patients in the loop about provider availability, holiday hours, and other practice updates when you send off custom messages to groups of patients through their preferred communications channel – all from one page.
Boost Your Practice Revenue with Patient Communications
Recover up to $25,000 per year in missed revenue as a solo provider, and over $250,000 for larger practices when you don’t have to remember to pick up the phone because patients automatically receive reminders and follow-ups.
