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Patient Engagement

BlogComplianceEHR TechnologyIndustry NewsManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice OwnerPrescribing Clinician

3 Ways to Achieve HIPAA-Compliant Communication for Behavioral Health

Communicating with patients - in a compliant manner - is an essential part of your behavioral health practice. All practices must comply with the Health Insurance Portability and Accountability Act (HIPAA) and the Telephone Consumer Protection Act (TCPA). In order…
Andrew Schatzberg
July 28, 2023
BillingBlogClinical DocumentationGrowing Your PracticeManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPatient PortalPractice AdministrationPractice OwnerPrescribing Clinician

Goals for 2023 – Grow Your Mental Health Practice

Grow your mental health practice in the second half of 2023 by setting, adjusting, and reaching achievable SMART goals around patient growth, finances, staff, and EHR. Many business owners shy away from goal setting because of overwhelm. Mental health practitioners,…
Andrew Schatzberg
July 22, 2023
BlogEHR TechnologyIntake and Assessment AutomationManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPractice AdministrationPractice OwnerPrescribing ClinicianScheduling

The Great Patient Scheduling Debate: Should Patients Be Able to Self-Schedule?

Patient scheduling is one of the most critical workflows to optimize at your behavioral health practice because it is one of the most frequent tasks on any given day. As with so many administrative processes, technology has revolutionized appointment booking,…
Andrew Schatzberg
April 22, 2023
BlogClinical CareEHR TechnologyGroup TherapyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerOperating VirtuallyPatient EngagementPractice OwnerPrescribing ClinicianTelehealth

How to Make Your Group Telehealth Appointment a Success

How to Make Your Group Telehealth Appointment a Success Telehealth is a new frontier in the practice of group therapy. Despite the slough of information on individual telehealth since the pandemic began, fewer resources exist to guide clinicians in implementing…
Andrew Schatzberg
March 17, 2023
BlogEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice AdministrationPractice OwnerPrescribing Clinician

6 Ways to Use Broadcast Messaging for Behavioral Health

Simplify the management of your practice by using broadcast messaging for behavioral health in these six creative ways. Broadcast messaging is a game changer when it comes to sending real-time, urgent messages to your behavioral healthcare clients. The same is…
Andrew Schatzberg
March 7, 2023
BlogClinical CareIndustry NewsNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice AdministrationPractice OwnerPrescribing ClinicianTelehealth

How Can Behavioral Health Services Leverage ChatGPT?

In November 2022, a service called ChatGPT was released by OpenAI, an artificial intelligence (AI) research company founded in 2015. ChatGPT taps into a large database of text data from various sources (books, the web, etc.) to produce automated text…
Andrew Schatzberg
February 15, 2023
BlogEHR TechnologyGrowing Your PracticeIntake and Assessment AutomationManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice AdministrationPractice OwnerPrescribing ClinicianProspective Patient Management

The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries

The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries. Whether you’re a solo practitioner or the manager of a multi-provider clinic, you must develop an effective system to coordinate new patient inquiries. Prospective…
Andrew Schatzberg
December 17, 2022
BillingBilling for Behavioral HealthBlogEHR TechnologyIntegrated Credit Card ProcessingManaging Your PracticePatient CommunicationsPatient EngagementPatient PortalPractice Administration

How EHR-Integrated Credit Card Processing Benefits My Practice

Why bother with EHR credit card integration? What are the benefits of EHR-integrated card processing vs. processing done through a third-party service, like a countertop terminal? The short answer is yes—a big difference. Credit card integration benefits reach far beyond…
Andrew Schatzberg
December 14, 2022
BlogClinical CareEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPractice OwnerPrescribing ClinicianProspective Patient Management

Gen Z’s Demands for Mental Health Care – Understanding the New Generation

Mental health challenges are increasing across generations, but Gen Z is particularly vulnerable. While this generation has access to digital tools and services that allow them to connect with others and seek help, they still encounter barriers that prevent a…
Andrew Schatzberg
December 10, 2022
BlogEHR TechnologyGroup TherapyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice AdministrationPractice OwnerPrescribing Clinician

7 Ideas to Increase Group Therapy Attendance and Reduce No Shows

All behavioral health clinicians have experienced it: the clock ticks one minute past appointment start time, then two, then ten. Finally, you call it. Your patient isn’t coming today, and you might as well move on to the next task.…
Andrew Schatzberg
December 9, 2022