The field of behavioral health is in a stage of evolution. In an era now focused on presenting value in the face of an ever-increasing caseload, many organizations are adapting in an attempt to facilitate new, more complex care models such as integrated care.
The problem in the field is simple—the electronic health record (EHR) marketplace struggles to present adaptable technology. Past EHR technology has primarily been built upon a hard-coded infrastructure for specific instances of care. This infrastructure is not extensible—lacking the functionality necessary to adjust quickly to meet the demands of the latest contracts many providers are taking on.